IMPACT Initiatives is a leading Geneva-based think-and-do tank, created in 2010 and firstly operationalised in 2012. IMPACT is a sister organisation of ACTED. IMPACT implements assessment, monitoring & evaluation and organisational capacity-building programmes in direct partnership with aid actors or through its inter-agency initiatives, REACH and AGORA. Headquartered in Geneva, IMPACT has an established field presence in over 20 countries. IMPACT’s team is composed of over 400 staff, including 160 full-time international experts, as well as a roster of consultants, who are currently implementing over 50 programmes across Africa, Middle East and North Africa, Central Asia, South America and Eastern Europe. Through its action, IMPACT aims at shaping practices and influencing policies in humanitarian and development settings, in order to positively impact the lives of people and their communities. We do so by co-constructing and promoting knowledge, tools, and practices which enable better decision-making by key aid stakeholders. In all our work, we promote the use of settlement approaches as a catalyst for more effective aid action. We believe that by understanding settlements through the lens of community dynamics, governance structures and socio-economic relationships, we can impact lives of people, improve communities’ development pathways and contribute to a fairer world.