Collaborating Across Cultures
Improve competences in intercultural collaboration in your own time and place
Do you work in unfamiliar contexts? Do you interact with people from different cultural backgrounds? Do you work in, coordinate or manage a diverse team? Our online programme Collaborating Across Cultures helps you to overcome these challenges.
Cancellation:
up to 5 days before the training, you will be refunded with a deduction of CHF 50
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The training at a glance
How you can communicate across cultures
Module 1
Know more clearly how your beliefs and values influence the way you interact in a multicultural context. Understand the main challenges of intercultural communication and develop your observation skills.
This module, which also includes an individual coaching session (60'), helps you to
- Identify the main challenges of intercultural communication
- Reflect on what shapes your own identity
- Understand how culture influences your behaviour
- Interpret non-verbal communication
- Develop intercultural skills
How you can build trust in multicultural teams
Module 2
Reflect on what it takes to build trust. Learn how to create a working environment where mutual respect and trust can develop.
This module, which also includes an individual coaching session (60'), helps you to
- Get to know your own stereotypes and prejudices and learn how to deal with them
- Understand the importance of building trust
- Reflect on how people perceive you
- Identify the contextual and personal elements that are necessary to build trust
- Apply practical steps to build trust
How you can manage conflict in multicultural teams
Module 3
Identify the most common sources of misunderstanding and learn how to spot and defuse conflicts at an early stage before they have negative consequences.
This module, which also includes an individual coaching session (60'), helps you to
- Review the fundamentals of interpersonal communication
- Communicate assertively
- Explore different conflict management styles
- Develop listening skills
- Observe yourself in a conflict situation and develop appropriate responses
Combination of self-paced learning and individual coaching
- You have access to online learning material (pre-recorded mini-lectures, exercises and biographical references), which you can go through at your own pace and convenience.
- After completing each module, you are entitled to an individual coaching session (60') on Zoom with the training facilitator.
Facilitator
Registration
Individual module
Online learning material for one module, followed by an individual coaching session.
Package of 3 modules
Online learning material for all three modules, each followed by an individual coaching session.
